Privacy policy

Australia Macau General Commercial Chamber Incorporated

Privacy Policy

1. About This Privacy Policy

Australia Macau General Commercial Chamber Incorporated (AMGCC, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how AMGCC collects, holds, uses and discloses personal information through its website and related activities, and how you may access or correct your personal information or raise a privacy concern.

Where applicable, AMGCC handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Personal Information We Collect

When you contact us through our website, we may collect personal information that you provide to us, including:

• your name;
• email address;
• organisation;
• telephone number;
• enquiry type; and
• information contained in your message or enquiry.

We may also collect personal information that you provide to us directly through email or other communications with AMGCC.

Please do not provide sensitive information through our website enquiry form unless it is reasonably necessary for your enquiry.

3. How We Use and Disclose Personal Information

We collect, hold and use personal information where reasonably necessary to:

• respond to enquiries and requests;
• communicate with individuals, organisations and other stakeholders;
• administer and support AMGCC's activities;
• manage our relationships with members, businesses, community organisations and other stakeholders;
• operate and maintain our website;
• carry out administrative functions; and
• comply with applicable legal or regulatory requirements.

We may disclose personal information where reasonably necessary for these purposes, including to authorised representatives of AMGCC, service providers supporting our website or operations, professional advisers, or where disclosure is required or authorised by law.

AMGCC does not sell personal information.

4. Website, Cookies and Third-Party Services

At present, the AMGCC website does not use analytics tools or cookies to track website visitors.

The website may contain links to third-party websites or services, including external event registration or ticketing platforms. AMGCC does not currently collect event registration information directly through this website.

If you follow a link to a third-party service, any personal information you provide to that service will be handled in accordance with that third party's own privacy policy and practices. We encourage you to review their privacy information before providing personal information.

AMGCC is not responsible for the privacy practices or content of third-party websites.

5. Storage and Security

Personal information submitted through the AMGCC website is currently stored using secure infrastructure located in Australia.

AMGCC takes reasonable steps appropriate to the circumstances to protect personal information it holds from misuse, interference, loss, and unauthorised access, modification or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Based on our current website arrangements, personal information submitted through the website is stored in Australia, and AMGCC does not ordinarily disclose that information to overseas recipients through the operation of the website.

If these arrangements materially change, this Privacy Policy will be updated as appropriate.

6. Access and Correction

You may contact AMGCC to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out-of-date, incomplete, irrelevant or misleading.

Requests may be sent to:

enquire@amgcc.com.au

We may need to verify your identity before providing access to or correcting personal information.

In some circumstances, applicable law may permit or require us to refuse an access or correction request. Where required, we will explain the reason for doing so.

7. Privacy Enquiries and Complaints

If you have a question or concern about how AMGCC handles your personal information, or wish to make a privacy complaint, please contact:

Australia Macau General Commercial Chamber Incorporated
Email: enquire@amgcc.com.au

Please provide sufficient information for us to understand and investigate your enquiry or complaint. We will consider privacy complaints and endeavour to respond within a reasonable period.

Where the Privacy Act applies and you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).

Office of the Australian Information Commissioner

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, activities, information-handling practices, technology or applicable legal requirements.

The current version will be published on the AMGCC website, with the date of the latest update shown at the top of this Privacy Policy.

9. Contact Us

For privacy-related enquiries, access or correction requests, or complaints, please contact:

Australia Macau General Commercial Chamber Incorporated
Email: enquire@amgcc.com.au